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Customer Happiness Agent

Customer Service · Lufa Farms

Remote (Quebec)Full-time$42,000 – $48,000 CAD/year

Job description

Be the friendly voice of Lufa Farms. Handle 60–80 conversations per day about deliveries, substitutions and account questions in English and French.

About the employer

Lufa Farms is a verified employer. Every listing has been reviewed for legitimate hiring needs. We act as an intermediary to ensure a safe and transparent hiring process.

Requirements & qualifications

  • Fully bilingual EN/FR (written)
  • Strong typing & multitasking
  • Empathy and patience
  • Stable home internet

Benefits & compensation

  • Fully remote in Quebec
  • Equipment provided
  • Free weekly Lufa basket
  • Health benefits after 3 months

Who can apply

  • • Canadian citizens and permanent residents.
  • • Holders of a valid open or employer-specific work permit — upload it during application.
  • • Foreign applicants needing a permit: we offer LMIA-supported sponsorship for this role. Apply, and after offer approval we'll guide you through the work-permit application.

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